Support & Contact

Contact MyScoreMetrics

Have a question about your account, NCLEX-RN prep, billing, or using MyScoreMetrics? Send us a message and we'll help you find what you need.

Questions about MyScoreMetrics, your account, or using the platform.

Questions about subscriptions, payments, plan access, or your membership.

Having trouble with a quiz, your dashboard, or another MyScoreMetrics feature?

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How can we help?

Give us a few details below so we can better understand your question or issue.

Complete the form below and send your message to the MyScoreMetrics support team.

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If you're reporting a technical issue, a screenshot may help us understand what happened.

Please do not include private health information, passwords, payment card numbers, or other sensitive personal information in your message.

A little extra information can help us understand your issue more quickly.

Tell us what you were doing when the problem occurred and which device or browser you were using.

Include the Question ID displayed in MyScoreMetrics so we can locate it quickly.

Use the email address associated with your MyScoreMetrics account when possible.

Support messages are reviewed in the order they are received. Providing clear details in your message can help us better understand what you need.

Visit Help & Support for answers about accounts, practice questions, diagnostics, study plans, and billing.